Last updated: 11/09/2025
Park Square Skin Clinic (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website www.parksquareskinclinic.co.uk, interact with our clinic, or receive our services.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
1. Who We Are
Park Square Skin Clinic provides non-surgical aesthetic and skincare treatments. We are the data controller of the personal data we collect about you.
- Business name: Park Square Skin Clinic
- Website: www.parksquareskinclinic.co.uk
- Email: contact@parksquareskinclinic.co.uk
- Phone: 0113 467 8647
- Address: 11 Park Square E, Leeds LS1 2NG
2. Information We Collect
We may collect and process the following categories of personal data:
a) Information you provide directly
- Name, email address, phone number, and address (when booking consultations, filling out forms, or contacting us).
- Medical history, treatment preferences, and consultation notes (for clinical purposes).
- Payment details (processed securely by third-party payment providers).
b) Information we collect automatically
- Technical information such as IP address, browser type, device information, and website usage (through cookies and analytics).
- Interaction data (pages visited, forms completed, preferences).
c) Information from third parties
- Referral partners or platforms if you book through an external service.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide aesthetic and skincare treatments.
- To manage bookings, appointments, and payments.
- To send service updates, reminders, and follow-up communications.
- To improve our website, services, and client experience.
- To send marketing communications (with your consent).
- To comply with legal or regulatory obligations.
4. Lawful Basis for Processing
We process your personal data under one or more of the following legal bases:
- Consent – when you opt in to receive marketing communications.
- Contract – where processing is necessary to deliver treatments and services you have requested.
- Legal obligation – where we are required to retain medical or financial records.
- Legitimate interests – such as improving our services or ensuring clinic security.
5. How We Share Your Information
We do not sell your personal data. We may share your data with:
- Professional staff and clinicians at the clinic.
- IT service providers (e.g. website hosting, booking systems, email platforms).
- Payment processors.
- Regulators, insurers, or legal advisers (if required).
All third-party processors are contractually obliged to keep your data safe.
6. International Transfers
If we transfer your personal data outside the UK (e.g. cloud storage providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
7. Data Retention
- Medical records: kept for a minimum of 10 years in line with clinical guidelines.
- Booking/contact details: kept for up to 6 years for legal and financial records.
- Marketing data: kept until you withdraw consent or unsubscribe.
8. Your Rights
Under UK GDPR, you have rights including:
- Access to your data (subject access request).
- Correction of inaccurate or incomplete data.
- Deletion (“right to be forgotten”).
- Restriction of processing.
- Data portability.
- Objecting to processing (including direct marketing).
- Withdrawing consent at any time.
To exercise your rights, contact us at [Insert email].
9. Cookies & Tracking
We use cookies and similar technologies to:
- Improve website functionality.
- Analyse visitor behaviour.
- Deliver targeted advertising (with your consent).
You can manage or disable cookies in your browser settings. Please see our Cookie Policy for details.
10. Security of Your Data
We use technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. However, no online system is 100% secure.
11. Marketing Communications
You can subscribe to receive updates, promotions, and news from us. You can unsubscribe anytime via the link in our emails or by contacting us directly.
12. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Park Square Skin Clinic
Email: contact@parksquareskinclinic.co.uk
Phone: 0113 467 8647
Address: 11 Park Square E, Leeds LS1 2NG
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
